Tutoring & Test Prep Agreement​
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Payment
All payments for services must be received in full prior to receiving services. We require that our clients keep an updated credit card on file at all times with the full knowledge and understanding that Strive to Learn will charge this card for any sessions that are scheduled.
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Overdue Payments
All payments for services that are not received in full and are not paid by the due date will be penalized with a late fee. Strive to Learn reserves the full right. to arrest any services until the account is brought back into good standing.
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No Refund Policy
Strive to Learn does not provide any refunds for any services that are not rendered, however, Strive to Learn does issue store credit for any unused sessions that can be applied to any Strive to Learn services and will never expire.
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Standardized Testing Scores/College Admissions
Strive to Learn does not provide any guarantee, either implied or explicitly, of any score increase on a standardized test, a class grade, or any college acceptance.
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Cancellation Policy
Strive to Learn must receive any requests to cancel or reschedule their session via text at (949) 873-6807 with more than ​24 hours notice.
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Cancellation or rescheduling requests that are made ​within 24 hours of the session, but more than 2 hours ​prior to the start time, will incur a fee equaling ​50% of the total session cost.
Cancellation or rescheduling requests that are made ​within 2 hours​ of the scheduled session will incur a fee equaling ​100% of the total session cost.
The Client understands and authorizes Strive to Learn to automatically charge the card on file if the Client incurs a cancellation fee.